ࡱ> lnkg 0bjbj 4Dx jx j'44!!!!!!!!8"\o"L! X"("( # # # & & &WWWWWWWZv]W!( & &((W!! # #W+++(j! #! #W+(W++^NGT #AD+K)RhWW0 X+Sj^)j^GTj^!GTT &&h+'TX' & & &WW* & & & X((((j^ & & & & & & & & &4Y : This is the text only version of the Easy English document. Renting during a rental agreement. Easy English fact sheet You might need help to read this fact sheet. A friend, family member or support person can help you. What is a tenancy? When you rent a home it is called a tenancy. You sign a rental agreement. Rent is the money you have to pay to live in the home. A tenancy is the time you rent a home. For example, 12 months. A rental agreement is a contract. It says you have rented the home. how long you will rent the home for. other rules you must follow. What is a rental provider? A rental provider is either: a landlord owns the home you rent, or an agent who looks after the home while you rent it and works for a real estate company. What you need to do When you are renting a home you must pay your rent on time. keep the home clean. tell the rental provider if something needs to be fixed. You must not paint or change the house. break or destroy anything in the house. make problems for your neighbours. What the rental provider can do. The rental provider can go into your home. They must write you a letter to say when they will go into your home and why they will go into your home. When will the rental provider tell me? The rental provider must tell you 24 hours or more before they go into your home. For example, if the rental provider wants to go into your home on Friday at 3pm, they must write you a letter. make sure you get the letter before Thursday 3pm. The letter must say the reason the rental provider will go into your home. Why will the rental provider come into my home? There are 7 reasons why the rental provider can go into your home. For example, to do a 6 month check to see if the home is okay. For information about the other reasons, call Consumer Affairs ɫƵ Phone 1300 55 81 81. What is an urgent repair? An urgent repair needs to be fixed right away. For example, broken toilet broken water pipe gas leak roof leak. If an urgent repair is not fixed, the home might be unsafe or hard to live in. Call your rental provider if you need an urgent repair. What if the rental provider does not call me back or does not fix it? You can pay for the repair yourself. The repair must cost less than $1,800. You must: keep the receipt. give the receipt to the rental provider. Write to the rental provider. Ask for the money back. This is called a Notice to rental provider. The rental provider must give you the money back in the next 2 weeks. Problems getting an urgent repair fixed. What if the rental provider will not pay for an urgent repair and you can not pay? Call Consumer Affairs ɫƵ. Phone 1300 55 81 81. What is a non-urgent repair? A non-urgent repair does not need to be fixed right away. For example: broken dishwasher. dripping tap. A non-urgent repair should be fixed in less than 2 weeks. You must: write to the rental provider. explain the problem. You can send the rental provider: a letter or an email or a Notice to rental provider. Remember The rental provider must tell you 24 hours or more before they visit your home. An urgent repair must be fixed right away. A non-urgent repair should be fixed in less than 2 weeks. More information or help about renting Consumer Affairs ɫƵ Phone 1300 55 81 81 Consumer Affairs ɫƵ. More fact sheets and information. List of fact sheets in Easy English. Buying furniture Contracts Lay-by Phone and door to door sales Renting when you start Renting during a tenancy Renting ending a tenancy Refunds, replacements and repairs Scams Services Shopping tips Phone 1300 55 81 81 Mail GPO Box 123 Melbourne ɫƵ 3001 Fax 03 8684 6295 Interpreter 131 450 National Relay Service 133 677 Email HYPERLINK "mailto:consumer@dgs.vic.gov.au"consumer@dgs.vic.gov.au Website  HYPERLINK "http://www.consumer.vic.gov.au" www.consumer.vic.gov.au This information is written in Easy English. You might need more information about the law. You can ask Consumer Affairs ɫƵ. Updated April 2015. Easy English fact sheet produced by Scope, July 2008. Look at Clear Written Communications. The Easy English Style Guide for information about the format and writing style of this document. You can find more information at www.scopevic.org.au or phone (03) 9843 2000. Scope (Vic) Ltd. You may use this document for your own personal, non-commercial purposes only. You must not use the document for any other purpose, and must not copy, reproduce, digitise, communicate, adapt, modify the document or any part of it (or authorise any other person to do so) without the prior consent of Scope (Vic) Ltd. Scopes Communication and Inclusion Resource Centre wrote the Easy English. April 2015. www.scopevic.org.au The Picture Communication Symbols 19812010 by Mayer-Johnson LLC. All Rights Reserved Worldwide. Used with permission. Boardmaker is a trademark of Mayer-Johnson LLC. Valuing People ClipArt Inspired Services, UK.     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" # $ % & ' ( ) * + , - . / 0 Oh+'0$ DP p |  0Renting during a tenancy Easy English factsheetRentingConsumer Affairs ɫƵ Normal.dotmDavid M Darragh (DJCS)5Microsoft Office Word@@x.^@C+@ZD+  ՜.+,D՜.+,l( hp  Dept. of Justice#  0Renting during a tenancy Easy English factsheet TitleD hNVJbn     _PID_HLINKSTRIMID TRIM_DateDue TRIM_AuthorTRIM_Container TRIM_CreatorTRIM_DateRegistered TRIM_OwnerLocation TRIM_ResponsibleOfficer TRIM_TitleA 6k http://www.consumer.vic.gov.au/;mailto:consumer@dgs.vic.gov.auCD/15/113100* MULLINS, Roslyn DG/13/37738MULLINS, Roslyn18 March, 2015$Services & Support Division (CAV) 8Publication - FINAL Renting- during a tenancy_text only  !"$%&'()*,-./0123456789:;<=>?@ABCDEFGHIJKLMNOPQRSTUVWXYZ\]^_`abdefghijmRoot Entry F*D+oData #1Table+:_WordDocument4DSummaryInformation([DocumentSummaryInformation8cCompObjr  F Microsoft Word 97-2003 Document MSWordDocWord.Document.89q