ࡱ> TVSsc 4bjbj vff, %%7474747474$[4[4[4P4t5 [4U+6:e6{6{6{6V7V7V7 U U U U U U U$lX"[/U74V7V7V7V7V7/U7474{6{6DU*:*:*:V774{674{6 U*:V7 U*:*:jNR{6@;7mQTZU0UQ*\8*\dRR*\74R *:V7V7V7/U/Uf9V7V7V7UV7V7V7V7*\V7V7V7V7V7V7V7V7V7% 2:  EMBED Microsoft Drawing  Estate Agents Council Annual ɫƵ 2017-18 Foreword The Estate Agents Council (the Council) is a statutory body established following the 1994 amendments to the Estate Agents Act 1980 (Vic) (the Act). The Minister for Consumer Affairs has responsibility for the Act and accordingly, the Councils functions and powers are subject to the direction and control of the Minister for Consumer Affairs. The Council reports to and advises the Minister for Consumer Affairs on: the operation of the Act and its regulations; the efficiency and effectiveness of industry regulation under the Act; services provided by estate agents; and industry developments. The Council also undertakes research projects and makes recommendations to the Minister for Consumer Affairs on applications for grants from the ɫƵn Property Fund (VPF). Mission, vision and functions The Councils vision is as follows: A fair real estate market place in which the public has confidence, the interests of vendors, buyers, tenants and property owners are balanced and all segments of the industry are well serviced. The primary work of the Council as detailed in section 6B of the Act is to: monitor the operation of the Act and the regulations; assess the efficiency and effectiveness of regulation of the real estate industry under this Act and the need for further regulation or alternatives to regulation, such as deregulation or co-regulation; monitor developments in the real estate industry generally; and advise the Minister for Consumer Affairs on any of the aforementioned matters, respond to issues referred to the Council by the Minister and make recommendations relating to the applications of grants under section 76 of the VPF. Membership For the financial year 2017 2018 there were eight members of the Council. Section 6 of the Act sets out membership details for the Council: Three members of the real estate industry who for the previous five years have been practicing licensed estate agents, two of whom are nominees of the Real Estate Institute of ɫƵ (REIV); One member who has been a licensed estate agents for the previous five years and is the nominee of the Australian Livestock and Property Association (ALPA); One member who is an Australian Lawyer of not less than five years standing; One member who is an Accountant who is a member of CPA Australia or The Institute of Chartered Accountants in Australia; and Two members are to be persons who are not estate agents and are not employed in the estate agency industry or in the provision of services to estate agents. The Governor in Council appoints the Chair and Deputy Chair from the membership of the Council on the recommendation of the Minister for Consumer Affairs. Council members are appointed for up to three-year terms (with the possibility of subsequent reappointment) and are remunerated. Members were as follows as of 30 June 2018: NameRoleAppointmentExpiry dateMark SkermerChairBarrister and Solicitor section 6(2)(c)25/04/2020Mark OBrienMemberPerson not engaged in the real estate industry/ Consumer Representative section 6(2)(e) 30/6/2018Patricia RoakeMemberPerson not engaged in the real estate industry/ Consumer Representative section 6(2)(e)31/3/2018Robyn WatersMemberLicensed Estate Agent - section 6(2)(a) CAV nominee30/6/2018Ian McDonaldMemberLicensed Estate Agent REIV Nominee section 6 (2)(a)30/6/2018Louise KlootMemberMember of CPA Australia section 6(2)(d)30/6/2018 Mark BrookeMemberLicensed Estate Agent - Australian Livestock and Property Association (ALPA) Nominee section 6(2)(b)12/09/2019Janet SpencerMemberLicensed Estate Agent REIV Nominee section 6(2)(a)13/12/2019 As it so happened, 30 June 2018 was the final date of the terms of Mark OBrien, Robyn Waters and Ian McDonald. Each Council member was thanked for their contribution at the meetings in June and July of 2018 (in absentia Ian McDonald). Consumer Affairs ɫƵ (CAV) The Council continued to work with and provide assistance to the Minister and Consumer Affairs ɫƵ in relation to: The qualifications and training requirements of agents including professional conduct regulations and general, accounts and audit regulations as well as fee regulations; The operation of the Real Estate Service Panel; The operation of the Council and its interaction with CAV; Underquoting, statements of information and the effects of the recent legislation; The decision of Advisory Services and a request that the Government deal with the consequences of that case; Amendments to the Sale of Land Act and related Acts; The Estate Agents and Conveyancers Options for Reform Options Paper; The VPF Grant application processes in relation to skills and training for agents, housing and sustainable housing; and Amendments to the Residential Tenancies Act and related review legislation. The Council routinely wrote to the Minister during 2017-2018 in relation to the above matters. It is also worth noting that in response to a request from CAV, the Council took the step of suspending meetings outside business hours and instead progressing with meetings during business hours. This practice continues. Guests at council meetings Senior officers of CAV regularly attended meetings of the Council during 2017 - 2018. Topics discussed at these meetings included matters of importance to the Council, including but not limited to a briefing from the Director of CAV, VPF Briefings, legislative and policy briefings, the review of the Act and the investigations of fraud in the industry. Data received by the Council The Council receives regular reports from the CAV in regards to matters such as dispute resolution, case reports by the Estate Agents Resolution Services, grant applications and updates and licensing trends. Resources The Act provides that the remuneration of members and expenses incurred by the Council while fulfilling its duties be paid from the ɫƵn Property Fund. Such payments are at the direction of the Secretary of the Department of Justice. Under the Act, one of the functions of the Director of Consumer Affairs ɫƵ is to provide assistance and support to the Council. The support and assistance provided to the Council in the period under review included: the provision of a Council Secretary from the CAV Corporate Support Branch; the use of meeting room facilities; Secretariat Resources printing, stationery, internet, phone and facsimile facilities; providing the Council with briefings on various issues, such as VPF grant application evaluations and monthly reports; the provision of advice and administrative support regarding Freedom of Information requests related to the Council; the printing and distribution of the Council Bulletin; and infrastructure for the EAC website. Council secretary Secretarial assistance to the Council was provided by Maria Maikousis, Senior Executive Services Co-Ordinator, from the Corporate Support Branch of Consumer Affairs ɫƵ. Secretarial Estate Agents Council Bulletin Copies of bulletins issued by the Council are available at the Council's website. See details below. ɫƵn Property Fund: grants made pursuant to section 76 of the Estate Agents Act 1980 The VPF is established by section 72 of the Act and consists of among other monies interest received from Estate Agents Trust Accounts. The Act authorises the Minister for Consumer Affairs to expend excess monies from the VPF for the various purposes detailed in section 76(3) of the Act. Under section 76 of the Act, the Minister for Consumer Affairs is required to consult the Council before applying monies from the fund. During the period covered by this report the Council considered the following applications worthy of grants from the VPF both in relation to the usual VPF Housing Funding round as well as the inaugural Environmentally Sustainable Housing Funding Round: Grant RecipientValue approved (excl. GST)Description of funded programUnison Housing Limited$5,000,000.00Development in Footscray to provide long term social and affordable rental housingPort Phillip Housing Association Ltd.$6,888,840.00Development in St. Kilda to provide 37 units for tenants aged 55 and over ɫƵn Womens Housing Association Limited$1,335,000.00Development in Pakenham to provide 6 houses for low income women and families escaping domestic violenceLaunch Housing Limited$3,000,000.00Development in Footscray & Maidstone to provide 57 studio units to provide affordable accommodation options in the inner WestWomens Housing Limited$2,081,698.00Development in Bayswater to provide 24 units for low incomes over 55 year old women and families escaping domestic violenceCommunity Housing (Vic) Ltd.$2,800,000.00Development in Lynbrook to provide a 20 unit housing complex to provide accommodation options for low income families, singles and those escaping domestic violenceUnison Housing Ltd. (in partnership)$230,000.00Environmental improvements to social housingCommunity Housing (Vic) Ltd.$256,000.00Environmental improvements to social housingHousing Choices Australia Ltd.$177,512.00Environmental improvements to social housingSouth Port Community Housing Group Inc.$95,000.00Environmental improvements to social housingSouthEast Housing Cooperative Ltd.$518,505.00Environmental improvements to social housingTotal$22,382,555.00In addition to the above, the Council was impressed by the application from the Loddon Mallee Housing Service Ltd. and recommended to the Minister that if land was secured, that an increase in budget be sought so this worthy regional project could be approved. Monitoring function The Council continued to monitor numerous issues including trust account practices, compliance and enforcement, and concerns around property management, and kept abreast of developments on the national agenda. In addition, the Council has provided feedback during the consultation around various new and remade pieces of legislation. Most important issues in 2017 2018 The most important issues during this time were the matters of Advisory Services, VPF Approvals and outstanding issues related to legislation over the past 18 months and the review of that legislation and its effectiveness. Conclusion The Council considers that its 2018 - 2019 agenda will include the following: Review of the Estate Agents Act generally and consideration of relevant issues; Emerging issues and trends; and Red tape reduction for the real estate industry. The Council looks forward to continuing to advise the Minister for Consumer Affairs on developing issues, responding to references and providing recommendations on VPF grant applications. The Council welcomes the opportunity to work with the Minister for Consumer Affairs, CAV and industry and consumer stakeholders to achieve our common goal of a robust and equitable ɫƵn real estate sector, which is vital in the challenging times ahead. Council contact details Telephone03 8684 6401 Fax Number03 8684 6311Email Address HYPERLINK "mailto:eac@justice.vic.gov.au"eac@justice.vic.gov.auWebsite HYPERLINK "http://www.eac.vic.gov.au" www.eac.vic.gov.auAddressLevel 17,121 Exhibition Street Melbourne ɫƵ, 3000 Postal AddressGPO Box 5159 Melbourne ɫƵ, 3001      PAGE 1  !"').06789:?AFHKLMNOPQRSZ[ A B ȽȽȽȽȽȵȵȬ~vnh,mH sH hfmH sH hfhsr~6mH sH hsr~mH sH h:h$OJQJ^Jh:hsr~OJQJ^Jhsr~5CJ0aJ0h2CJHaJHh:h$CJHaJHh:hsr~CJHaJHhsr~5CJHaJH hsr~5jhUjlE hsr~UVjhsr~Uhsr~+ !789HPQR[ - t e $a$gdgz$a$gdgz $^a$gdgz $ & Fa$gdgz $a$gdgzgd:$da$gd:$a$$a$B D + , - . r s t u B ^ e f  ! k մ~u~qj\\hsr~CJOJQJ^JaJ h:hsr~hi`hp5CJaJhsr~5CJaJh:h$OJQJ^Jh:hsr~OJQJ^J%hM5CJOJQJ^JaJmH sH %hsr~5CJOJQJ^JaJmH sH hqCJOJQJ^JaJ h5Ehsr~CJOJQJ^JaJh,CJOJQJ^JaJhsr~hsr~mH sH $ k 9:|}>(BCa $ & Fa$gdgz$a$gdgz$a$gdgz $ & Fa$gdgz $h^ha$gdgz$a$gdgz$ & F ^`a$gdgz ?  89:sz{|}Ŵӣӣ򖉅}}yu}}qqmhKhT0h!h;f6h&zhfhsr~h:hsr~OJQJ^Jh:h$OJQJ^J h5Eh5ECJOJQJ^JaJ h5Eh5CJOJQJ^JaJhqCJOJQJ^JaJ h5Ehsr~CJOJQJ^JaJh,CJOJQJ^JaJhsr~CJOJQJ^JaJ*<=>&'(BCabl \lmwxνh|CJaJhoCJaJhB0CJaJhyQRCJaJhNCJaJho5CJaJhN5CJaJh$5CJaJh&zhB0h,_hsr~mH sH h$h/hsr~>ab\Q $G$Ifgdwkd$$IfT\ 44 lalpytoT $G$Ifgd$gdw$a$gdgz Ikdu$$IfT\  (44 lalp(ytoT $G$Ifgdw \lmwTIII@II $Ifgdw $G$Ifgdwkd[$$IfT\  (44 lalp(ytoTwxtiiiii $G$Ifgd|kdA$$IfT\ 44 lalpytoT;Etiiii $G$Ifgd|kd$$IfT\ 44 lalpytoT;EFSZSYZ[afgu|}̼h:hdOJQJ^Jh:h$OJQJ^Jh:hwOJQJ^JhfhBhp h,+5hB0hJsCJaJhyQRhB0CJaJhJshahaCJaJhDICJaJhyQRCJaJh|h|CJaJ0EFSZtiiii $G$Ifgd|kd$$IfT\ 44 lalpytoTtiiiii $G$Ifgd|kd3$$IfT\ 44 lalpytoT[fTIIII $G$Ifgd|kd$$IfT\  (44 lalp(ytoTfgu|TIIII $G$Ifgd|kd$$IfT\  (44 lalp(ytoTTOGG4$ & FP^`Pa$gdgz$a$gdgzgdwkd$$IfT\  (44 lalp(ytoT $%,-4:EF| !:Z[g=NPT[\    ־ʺʺꩩ޺hDIh;f6h:h$OJQJ^Jh.o}hgzhf6hgzh&zh,+h/hfhBhf_hwh92hsr~ hsr~5h:hsr~OJQJ^JAEF [P[\5$a$gdgz$a$gdgz $h^ha$gdgz $ & F a$gdgz$a$gdgz [,.45 !)!*!+!0!M!N!O!!!!!!!""""#""""""ɿַ֫h/h,hKhdhsr~h&zmH sH hsr~mH sH hfOJQJ^Jh:h$OJQJ^Jh:hsr~OJQJ^J hDIhsr~hDI hZhDIhf hDIhDI= +!O!!""""###F$$$)% $7$a$gdgz$ ^`a$gdgz$a$gdgz & Fgdgz $ & Fa$gdgz $ & Fa$gdgz $ & Fa$gdgz $ & Fa$gdgz $a$gdgz""""""""###H#[#o#######$1$4$F$G$$$$$$%)%*%%%%%%&&&M&N&&&㕋~~uqhhsr~5mH sH hsr~mH sH hsr~5h,2OJQJ^Jh:h7dOJQJ^Jh+(h"h/hsr~OJQJ^Jh/OJQJ^Jh/h/OJQJ^Jhdh"nh:h$OJQJ^Jh:hsr~OJQJ^JhKh,hsr~h/,)%*%%%M&N&K'L'\'w'' <<$Ifgde57$gdw $7$a$gdgz &&'J'K'L'['\'v'w'''''''''( (((4(5(B(C([((((((((()3)4)5)K)L)Ķ{{tftffth&"CJOJPJQJaJ hhfh@CJOJPJQJaJhgzCJOJPJQJaJ he5hfCJOJPJQJaJhfCJOJPJQJaJhCJOJPJQJaJ hhM#hZhM5CJOJPJQJaJ,hZhM5B*CJOJPJQJaJphhMhfhsr~(''''(I<// <<$Ifgdf <<$Ifgde5kd$$IflF F% a @@@ t1110&6    44 lap111yte5((5(C((^QD7 <<$Ifgd&" <<$Ifgdf <<$Ifgde5kdl$$IflF F% a t0&6    44 lapyte5((((4)^QDD <<$Ifgdf <<$Ifgde5kd#$$IflF F% a t0&6    44 lapyte54)5)L)Z))^QDD <<$Ifgdf <<$Ifgde5kd$$IflF F% a t0&6    44 lapyte5L)Y)Z)~)))))))**z*{*|******+J+K+L+p+q+r+|+}+++++++++,,, ,!,",,,-,Y,Z,[,,,,ŷŷ hhM he5hMCJOJPJQJaJ hh he5hCJOJPJQJaJ hhfhfCJOJPJQJaJh&"CJOJPJQJaJhgzCJOJPJQJaJ he5hfCJOJPJQJaJhCJOJPJQJaJ2)))){*^QDD <<$Ifgdf <<$Ifgde5kd $$IflF F% a t0&6    44 lapyte5{*|***K+^QDD <<$Ifgdf <<$Ifgde5kdH!$$IflF F% a t0&6    44 lapyte5K+L+q+}++^QDD <<$Ifgdf <<$Ifgde5kd!$$IflF F% a t0&6    44 lapyte5++++,^QDQ <<$Ifgdf <<$Ifgde5kd"$$IflF F% a t0&6    44 lapyte5,,!,-,Z,^QDQ <<$Ifgdf <<$Ifgde5kdm#$$IflF F% a t0&6    44 lapyte5Z,[,,,,^QDQ <<$Ifgdf <<$Ifgde5kd$$$$IflF F% a t0&6    44 lapyte5,,,,,,,,,,----- ---.-/-0-.4.5.6.H.I.J...../'/(////Ʋڠxttptpttpttdh,2h;f65CJ aJ hKhsr~h:h$OJQJ^Jh:hsr~OJQJ^Jhgzhgz5OJQJ^J#hgzhgz5CJOJQJ^JaJ&h&"hgz5>*CJOJPJQJaJ&h&"hM5>*CJOJPJQJaJ hhM he5hMCJOJPJQJaJhfCJOJPJQJaJ$,,,,-^QQQ <<$Ifgde5kd$$$IflF F% a t0&6    44 lapyte5---.-/-^QDQ <<$Ifgdgz <<$Ifgde5kd%$$IflF F% a t0&6    44 lapyte5/-0-5.I.J./^K?6.$a$gdgz $7$a$gdgz $]a$gdgz$ ^`a$gdgzkdI&$$IflF F% a t0&6    44 lapyte5////00000L1l111\2]2_3w3x33 $$G$Ifa$gdgz$ & FP^`Pa$gdgz $7$a$gd92 $h^ha$gdgz $ & Fa$gdgz$a$gdgz$a$gdgz $7$a$gdgz//////////0#00000000000011%1K1L1k1qcUhDICJOJQJ^JaJhB0CJOJQJ^JaJhyQRCJOJQJ^JaJh,+CJOJQJ^JaJhh&zhsr~h:hsr~OJQJ^Jh:h$OJQJ^J h92h92 h92hf hS5h,2h;f65CJ aJ h,2h5CJ aJ hi5CJ aJ h,2h,+5CJ aJ h,2hS5CJ aJ k1l111112\2]23?3^3_3`3v3w3x33333333333333333444.4/4¾vphdhhjhU hsr~0Juj'hsr~Ujhsr~U hsr~5\ h*95\ hsr~5h:h$OJQJ^Jh:hsr~OJQJ^Jhgzh92hsr~ hDIh$CJOJQJ^JaJhB0CJOJQJ^JaJh$CJOJQJ^JaJ hDIhDICJOJQJ^JaJ%3333332Ukdt'$$If0r4K4 ap $G$IfgdwUkd'$$If0r4K4 ap$b$G$If^`ba$gdgz33334C4D4L44HUkd )$$If0r4K4 apUkd($$If0r4K4 ap $G$Ifgdw/4A4B4C4D4L444444444444444444444444444444444¼±h.o}0JqmHnHu h*90Jqjh*90JqUh*9CJaJh*9hKZnjhKZnU hsr~5\hsr~jhUh-{h0Ju%4444444?97$gdwUkd)$$If0r4K4 ap $G$IfgdwUkd})$$IfH0r4K4 ap $Ifgdw44444444444444447$gdw~90P1h. 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