ࡱ> BDA] _ bjbj۷۷ 4&\&\q 2 2 """8Zv$"<hK9K9K9[<]<]<]<]<]<]<$D>@<K92vK9K9K9<;<k;k;k;K9j*[<k;K9[<k;k;:k;+|J#9k;G<<0<k;B9Bk;Bk;K9K9k;K9K9K9K9K9<<U;K9K9K9<K9K9K9K9BK9K9K9K9K9K9K9K9K92 > p: Client pathway flowchart Financial Counselling Program      Assessment Is the client financially disadvantaged or a victim of family violence and vulnerable? Triage Is the client financially disadvantaged or a victim of family violence? Book or refer to face-to-face sessional casework with community based service Intake Provide information and appropriate referral Yes No Yes No Initial contact response Client faces financial difficulty. Might financial counselling assist? Yes No Yes No Book or refer for telephone sessional casework Yes Book or refer for telephone sessional casework Book or refer to extended casework with community based service Are telephone services appropriate? Book or refer to face-to-face casework with community based service Yes No Are telephone services appropriate? 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